AI Screening for Frontline Roles

Give Every Applicant a First-Round Interview

Frontline candidates move quickly, and a short application may not tell you enough. Right Hire gives every applicant a structured voice or video interview, helping you reach more candidates and identify qualified people sooner without waiting for recruiter availability.

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Built for High-Volume Hiring

When hundreds or thousands of people apply, recruiter capacity limits how many candidates you can reach and how quickly you can get to them. Right Hire gives applicants an immediate path into the first round and gives recruiters real responses to review before spending time on a live interview.

This works well for roles such as:

Quick service restaurants

Customer service

Retail and store positions

Hospitality

Contact center

Administrative support

Entry-level operations

Other high-volume frontline roles

Key Benefits

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Extend Your Candidate Reach

Interview every qualified applicant and scale to1,000s of interviews per day.

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Get to Good Candidates Faster

Reduce time to hire by up to 65%.

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Voice or Video

Offer 24/7, on-demand interviews without scheduling delays.

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Reduce First-Round Interviews

Reduce the number of hiring-manager interviews by up to 80%.

How Frontline AI Screening Works

Right Hire fits into your existing hiring process and can be configured around how you screen, interview, and advance frontline candidates.

Flexible Workflow

Fit AI Screening into the Process You Already Use

Right Hire can be added at the point in your hiring process where you need a more consistent first-round screen. The workflow can vary by role, location, or hiring program.

Trigger interviews from your existing hiring workflow.
Set role-specific screening criteria.
Support different processes across roles or locations.
Integrate with your ATS and existing systems.
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Voice or Video Interviews

Give Candidates an Easy Way to Complete the First Round

Right Hire supports voice-only and video interviews, so you can choose the format that fits the role and candidate population. Candidates complete the interview on demand, without waiting for recruiter availability.

Voice-only or video interviews
Available on demand
Role-specific questions
Adaptive follow-up questions
No first-round scheduling
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Candidate Evaluation

Give Hiring Managers More to Work With.

Right Hire evaluates each interview against the criteria set for the role and gives your team a clear record of the candidate’s responses. Your hiring team decides who moves forward.

Structured candidate scoring
Evidence from interview responses
Interview transcript
Audio or video recording
Strengths and areas for review
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Traditional Screening vs. Right Hire

Description

Traditional Screening

Right Hire

First step

Application review

Structured AI interview

Resume required

Often

No

Interview format

Recruiter phone screen

Voice or video

Scheduling

Manual

On demand

Candidate coverage

Limited by recruiter capacity

Screen at scale

Evaluation

Recruiter notes

Structured scorecard + evidence

Final decision

Hiring team

Hiring team

Supporting Research on AI Voice Interviews

A field study by Brian Jabarian of the University of Chicago Booth School of Business and Luca Henkel of Erasmus University Rotterdam that studied more than 70,000 applicants for entry-level customer service roles found that AI voice interviews increased job offers by 12%, job starts by 18%, and retention by 16 to 18% through four months. When applicants were given a choice, 78% chose the AI interviewer.

+12%

More likely to receive a job offer.

+18%

More likely to start the job.

16 - 18%

More likely to still be employed at four months.

Frequently Asked Questions

Here are the answers to the most common questions.

Do applicants need a resume?
Can we screen every applicant?
Can the interview be voice-only?
Where does Right Hire fit in our hiring process?
Does Right Hire decide who moves forward?

Resources